| |De : xxx@yyy.zzz
|[mailto:xxx@yyy.zzz]
|Envoyé : mardi 12 septembre 2006 16:35
|À : xxx@yyy.zzz; xxx@yyy.zzz
|Objet : SUPPORT: data from
|idf1pntica01.fr.ingdirect.intranet on 20060912
>Category: feedback
>Synopsis: Eptica indisponible
>Confidential: no
>Severity: critical
>Priority: low
>Class: sw-bug
>Submitter-Id: customer
>Originator: xxx@yyy.zzz
>Organization: ING DIRECT
>Release: Version 6.5.p2
>Version description:
543.4
>License type: Production
>Environment:
Java Runtime Environment vendor:Sun Microsystems Inc.
Java Runtime Environment version:1.4.2_10
Java application server:Apache Tomcat/5.0.28
Operating system architecture:x86
Operating system name:Windows 2003
Operating system version:5.2
Server host name:idf1pntica01.fr.ingdirect.intranet
Database type:Oracle
Database version:Oracle9i Enterprise Edition Release 9.2.0.6.0 - 64bit Production
With the Partitioning, Oracle Label Security, OLAP and Oracle Data Mining options
JServer Release 9.2.0.6.0 - Production
>Description:
Eptica indisponible,
arrêt et redémarrage du service Appache
----------------------
extrait log
DEBUG:idf1pntica01:DispatchingServlet:09/12/06 03:22:42 PM: Access to api handler from 10.75.70.106
DEBUG:idf1pntica01:API:09/12/06 03:22:42 PM:API callback called by: Admin [1]
ERROR:idf1pntica01:SimpleAuthDB:09/12/06 03:22:43 PM:Unexpected SQL exception (rate=1.0) : SQL State = , Error Code = 0,
Reason: OALL8 is in an inconsistent state.
:
Exception reason: OALL8 is in an inconsistent state.
Stack Trace: java.sql.SQLException: OALL8 is in an inconsistent state.
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:125)
at oracle.jdbc.driver.T4C8Oall.init(T4C8Oall.java:308)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:166)
at oracle.jdbc.driver.T4CPreparedStatement.execute_for_describe(T4CPreparedStatement.java:420)
at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:896)
at oracle.jdbc.driver.T4CPreparedStatement.execute_maybe_describe(T4CPreparedStatement.java:452)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:986)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:2888)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:2929)
at com.eptica.MWC.database.jdbc.MPreparedStatement.executeQuery(MPreparedStatement.java:59)
at com.eptica.MWC.database.SimpleAuthDatabaseImpl.searchLoginPasswordAuthInfo(SimpleAuthDatabaseImpl.java:204)
at com.eptica.MWC.database.SimpleAuthDatabaseImpl.magicAuthInfo(SimpleAuthDatabaseImpl.java:440)
at com.eptica.MWC.servlets.callbacks.GenericAPICallback.(GenericAPICallback.java:145)
at com.eptica.MWC.servlets.callbacks.AccountAPICallback.(AccountAPICallback.java:39)
at sun.reflect.GeneratedConstructorAccessor57.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
at java.lang.Class.newInstance0(Class.java:308)
at java.lang.Class.newInstance(Class.java:261)
at com.eptica.MWC.servlets.APIHandler.handle(APIHandler.java:188)
at com.eptica.MWC.servlets.DispatchingServlet.handle(DispatchingServlet.java:384)
at com.eptica.MWC.servlets.DispatchingServlet.doGet(DispatchingServlet.java:197)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:462)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
INFO:idf1pntica01:DatabaseCore:09/12/06 03:22:43 PM:Checking connections
INFO:idf1pntica01:DatabaseCore:09/12/06 03:22:43 PM:Checking connections: closes an invalid non-transaction connection
DEBUG:idf1pntica01:DatabaseCore:09/12/06 03:22:43 PM:SQLException converted to constraint violation, SQL State = 23000,
Error Code = 1, Reason: ORA-00001: unique constraint (EPTIUSER.LOGINUNIQUE) violated
ERROR:idf1pntica01:SimpleAuthDB:09/12/06 03:22:43 PM:failed to save MAGICAUTHINFO
:
Exception reason: ORA-00001: unique constraint (EPTIUSER.LOGINUNIQUE) violated
Stack Trace: com.eptica.MWC.interfaces.server.DBConstraintViolation: ORA-00001: unique constraint (EPTIUSER.LOGINUNIQUE)
violated
at com.eptica.MWC.database.DatabaseCore.checkDBConstraintViolation(DatabaseCore.java:3236)
at com.eptica.MWC.database.SimpleAuthDatabaseImpl.saveLoginPasswordAuthInfo(SimpleAuthDatabaseImpl.java:382)
at com.eptica.MWC.database.SimpleAuthDatabaseImpl.magicAuthInfo(SimpleAuthDatabaseImpl.java:449)
at com.eptica.MWC.servlets.callbacks.GenericAPICallback.(GenericAPICallback.java:145)
at com.eptica.MWC.servlets.callbacks.AccountAPICallback.(AccountAPICallback.java:39)
at sun.reflect.GeneratedConstructorAccessor57.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
at java.lang.Class.newInstance0(Class.java:308)
at java.lang.Class.newInstance(Class.java:261)
at com.eptica.MWC.servlets.APIHandler.handle(APIHandler.java:188)
at com.eptica.MWC.servlets.DispatchingServlet.handle(DispatchingServlet.java:384)
at com.eptica.MWC.servlets.DispatchingServlet.doGet(DispatchingServlet.java:197)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:462)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
DEBUG:idf1pntica01:AccountAPI:09/12/06 03:22:44 PM:API callback succeeded: Accounts are queried
INFO:idf1pntica01:MailFetcher:09/12/06 03:25:09 PM:Emails have been processed from mailbox ING-INFO-FORM-EPARGNE
Incoming emails: 1
Emails fetched: 1
Processed emails: 1
INFO:idf1pntica01:MailFetcher:09/12/06 03:30:10 PM:Emails have been processed from mailbox ING-INFO-FORM-EPARGNE
Incoming emails: 1
Emails fetched: 1
Processed emails: 1
>Unformatted:
Att: idf1pntica01.fr.ingdirect.intranet-20060912-data.zip
Att: license.xml
|