No Title
Identifier	5730
Weight	1.0
Publication Date	2007-03-12 15:27:35.00

title

[Finaref/Atos/Eptica] EDB EPM 47125 INC - Pb envoi courrier sur certains comptes

body

De : xxx@yyy.zzz [mailto:xxx@yyy.zzz] Envoyé : lundi 12 mars 2007 14:19 À : undisclosed-recipients: Objet : [EDB EPM 47125 INC ] [State: Opened] [Modification: M0] [Label: Pb envoi courrier sur certains comptes.] EDB EPTICA - Mutu Incident 47125 General Data _____ Status Modification Opened M0 Label Entity Pb envoi courrier sur certains comptes. Finaref Date of appearance Reporter 12/03/2007 14:18 Jimmy Legrand ATOS xxx@yyy.zzz Description _____ Unavalability Customer unavailability Start: End: Duration (mn): No Partial unavailability Disturbed period Start: End: Duration (mn): Start: End: Duration (mn): Description of the event Customer Impact L'envoie de courrier sur certains comptes retourne une erreur Par exple, requete : 111156 client 125894895 Supposed Cause Bypas method Final Diagnostic Solve method Relating to _____ Application Applications Environnement de Production Eptica ASP Environnement de Production Equipment Servers nept01 Event Type Application production general Further to Operation _____ Operation Date Hour Call Desc Cal. Name Ope. Name

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30 most frequent features	Frequency	Zone
/COMMON-NOUN/_____	4
/COMMON-NOUN/compte	4
/COMMON-NOUN/courrier	4
/PROPER-NAME/End	3
/PROPER-NAME/Duration	3
/NP/envoi courrier	3
/COMMON-NOUN/production	3
/COMMON-NOUN/envoi	3
/COMMON-NOUN/mn	3
/COMMON-NOUN/application	3
/COMMON-NOUN/environnement	2
/COMMON-NOUN/opération	2
/COMMON-NOUN/method	2
/COMMON-NOUN/unavailability	2
/PROPER-NAME/INC	2
/PROPER-NAME/EDB EPM	2
/COMMON-NOUN/label	2
/PROPER-NAME/Name	2
/COMMON-NOUN/description	2
/VERB/dater	2
/PROPER-NAME/Pb	2
/COMMON-NOUN/modification	2
/PROPER-NAME/Finaref	2
/COMMON-NOUN/évent	2
/VERB/retourner	1
/PROPER-NAME/évent Customer	1
/COMMON-NOUN/requête	1
/NP/application production	1
/NP/partial unavailability	1
/VERB/reporter	1
/NP/opération _____	1