| De : Hervé DUTTER [mailto:xxx@yyy.zzz]
Envoyé : mardi 21 février 2006 18:04
À : xxx@yyy.zzz
Cc : xxx@yyy.zzz
Objet :
Bonjour Laurent,
Le spell checker ne marche pas sur la PF de prod eptica. Dans les logs, au moment ou le problème se produit on a :
DEBUG:rickshaw:AccountImpl:02/15/06 02:47:37 PM:Agent Ferrières Isabelle [35] state is changed from: incall to busy
INFO:rickshaw:AccountImpl:02/15/06 02:47:37 PM:State changed for Agent Ferrières Isabelle [35] from incall to busy
DEBUG:rickshaw:WICD:02/15/06 02:47:37 PM:done() called for request: #265, account: Agent Ferrières Isabelle [35]
INFO:rickshaw:WICD:02/15/06 02:47:37 PM:Request #265 closed by Agent Ferrières Isabelle [35]
INFO:rickshaw:WICD:02/15/06 02:47:37 PM:Response for request #265 sent by Agent Ferrières Isabelle [35] to customer
[265]
DEBUG:rickshaw:RequestImpl:02/15/06 02:47:37 PM:Request state for request #265 directly set to connected
INFO:rickshaw:WrapupPage:02/15/06 02:47:37 PM:Agent Ferrières Isabelle [35] wrapped request #265
DEBUG:rickshaw:RequestImpl:02/15/06 02:47:37 PM:Request state for request #265 directly set to closed
DEBUG:rickshaw:WICD:02/15/06 02:47:37 PM:Deallocating request #265
DEBUG:rickshaw:RequestPool:02/15/06 02:47:37 PM:Request #265 successfully removed from queue.
DEBUG:rickshaw:MailServer:02/15/06 02:47:37 PM:New message for delivery is accepted.
DEBUG:rickshaw:AccountImpl:02/15/06 02:47:37 PM:Agent Ferrières Isabelle [35] state is changed from: busy to manual
INFO:rickshaw:AccountImpl:02/15/06 02:47:37 PM:State changed for Agent Ferrières Isabelle [35] from busy to manual
DEBUG:rickshaw:WICD:02/15/06 02:47:37 PM:Request #265 processed. Allocation tables are updated. Operation took 0.0
seconds
INFO:rickshaw:MailServer:02/15/06 02:47:37 PM:Outgoing message is successfully sent to:
WARNING:rickshaw:WebUI:02/15/06 02:47:58 PM:Error getting page: RequestPage
:
Exception reason: com.eptica.MWC.webui.pages.RequestPage
Stack Trace: java.lang.InstantiationException: com.eptica.MWC.webui.pages.RequestPage
at java.lang.Class.newInstance0(Class.java:293)
at java.lang.Class.newInstance(Class.java:261)
at com.eptica.MWC.webui.WebUI.getPage(WebUI.java:287)
at com.eptica.MWC.webui.AbstractPageEx.transition(AbstractPageEx.java:434)
at com.eptica.MWC.webui.pages.GenericPage.calculateTransition(GenericPage.java:106)
at com.eptica.MWC.webui.pages.AgentPage.calculateTransition(AgentPage.java:66)
at com.eptica.MWC.webmodule.AbstractPage.calculateTransition(AbstractPage.java:123)
at com.eptica.MWC.webmodule.AbstractFramedPage.calculateTransition(AbstractFramedPage.java:194)
at com.eptica.MWC.webui.pages.MainModePage.calculateTransition(MainModePage.java:104)
at com.eptica.MWC.webmodule.Session.handle(Session.java:144)
at com.eptica.MWC.webui.WebUI.handle(WebUI.java:272)
at com.eptica.MWC.servlets.DispatchingServlet.handle(DispatchingServlet.java:384)
at com.eptica.MWC.servlets.DispatchingServlet.doGet(DispatchingServlet.java:197)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at sun.reflect.GeneratedMethodAccessor67.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:500)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:272)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:245)
at org.apache.catalina.core.ApplicationFilterChain.access$0(ApplicationFilterChain.java:50)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:156)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:152)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:462)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:534)
Que faire ?
Merci/Cordialement
Hervé Dutter
Siège Social :
xxx@yyy.zzz
51 rue Montgolfier
Tél. 01 56 47 12 54
69006 LYON
Fax. 01 56 47 11 00
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