link	1	6	0.024029621854424477	/ADJ/externe(0.02102517895400524) /COMMON-NOUN/spécialiste(0.015530300326645374) /NP/spécialiste externe(0.015530300326645374)
link	1	7	0.023239461705088615	/COMMON-NOUN/bouton(0.00953698717057705) /COMMON-NOUN/réponse(0.009382926858961582) /COMMON-NOUN/objet(0.007439145818352699)
link	1	2	0.020614080131053925	/COMMON-NOUN/client(0.020594559609889984) /COMMON-NOUN/réponse(0.009802700020372868) /ADJ/nouveau(0.007216212339699268)
link	1	4	0.020521147176623344	/COMMON-NOUN/client(0.011085809208452702) /COMMON-NOUN/requête(0.006416668184101582) /COMMON-NOUN/copie(0.005076512228697538)
link	1	8	0.019183365628123283	/COMMON-NOUN/réception(0.008974457159638405) /NP/nouveau requête(0.008069797419011593) /ADJ/nouveau(0.006623879540711641)
link	2	6	0.025087552145123482	/COMMON-NOUN/service(0.010955548845231533) /COMMON-NOUN/client(0.007961775176227093) /COMMON-NOUN/cas(0.00727724889293313)
link	2	3	0.02486858330667019	/COMMON-NOUN/groupe(0.034198593348264694) /COMMON-NOUN/routage(0.017795966938138008) /COMMON-NOUN/transfert(0.008730626665055752)
link	2	4	0.02393144555389881	/COMMON-NOUN/client(0.024217979982495308) /COMMON-NOUN/service(0.010169966146349907) /VERB/coder(0.008521919138729572)
link	2	7	0.023394441232085228	/COMMON-NOUN/réponse(0.01866268925368786) /VERB/répondre(0.008670734241604805) /VERB/différer(0.008287535049021244)
link	2	8	0.02157474495470524	/COMMON-NOUN/star(0.017079204320907593) /COMMON-NOUN/routage(0.009744594804942608) /COMMON-NOUN/problème(0.009194035083055496)
link	3	8	0.02746775560081005	/COMMON-NOUN/groupe(0.042131658643484116) /COMMON-NOUN/routage(0.0176654364913702) /COMMON-NOUN/mail(0.005930681247264147)
link	3	2	0.02486858330667019	/COMMON-NOUN/groupe(0.034198593348264694) /COMMON-NOUN/routage(0.017795966938138008) /COMMON-NOUN/transfert(0.008730626665055752)
link	3	7	0.019662877544760704	/VERB/transférer(0.011586606502532959) /COMMON-NOUN/agent(0.009481830522418022) /COMMON-NOUN/catégorie(0.008984096348285675)
link	3	5	0.018535558134317398	/VERB/transférer(0.016148142516613007) /COMMON-NOUN/agent(0.013574800454080105) /COMMON-NOUN/transfert(0.007458621170371771)
link	3	6	0.018392741680145264	/COMMON-NOUN/transfert(0.016771240159869194) /COMMON-NOUN/traitement(0.008642689324915409) /COMMON-NOUN/mode(0.007325686048716307)
link	4	2	0.02393144555389881	/COMMON-NOUN/client(0.024217979982495308) /COMMON-NOUN/service(0.010169966146349907) /VERB/coder(0.008521919138729572)
link	4	5	0.022972507402300835	/ADJ/automatique(0.026386283338069916) /COMMON-NOUN/rejet(0.011218693107366562) /COMMON-NOUN/agent(0.009772461839020252)
link	4	1	0.020521147176623344	/COMMON-NOUN/client(0.011085809208452702) /COMMON-NOUN/requête(0.006416668184101582) /COMMON-NOUN/copie(0.005076512228697538)
link	4	6	0.019853197038173676	/ADJ/automatique(0.012509111315011978) /COMMON-NOUN/service(0.007491122931241989) /COMMON-NOUN/requête(0.005930744577199221)
link	4	7	0.019226107746362686	/COMMON-NOUN/réponse(0.007988275028765202) /COMMON-NOUN/problème(0.007271577138453722) /COMMON-NOUN/agent(0.006825943943113089)
link	5	6	0.025120360776782036	/ADJ/automatique(0.03830723091959953) /PROPER-NAME/Karavel(0.017901228740811348) /COMMON-NOUN/mail(0.011952144093811512)
link	5	4	0.022972507402300835	/ADJ/automatique(0.026386283338069916) /COMMON-NOUN/rejet(0.011218693107366562) /COMMON-NOUN/agent(0.009772461839020252)
link	5	7	0.021523507311940193	/COMMON-NOUN/problème(0.0103483647108078) /COMMON-NOUN/agent(0.009981803596019745) /VERB/transférer(0.009385990910232067)
link	5	8	0.021373914554715157	/COMMON-NOUN/serveur(0.015518056228756905) /COMMON-NOUN/problème(0.013146081008017063) /COMMON-NOUN/mail(0.010066766291856766)
link	5	3	0.018535558134317398	/VERB/transférer(0.016148142516613007) /COMMON-NOUN/agent(0.013574800454080105) /COMMON-NOUN/transfert(0.007458621170371771)
link	6	5	0.025120360776782036	/ADJ/automatique(0.03830723091959953) /PROPER-NAME/Karavel(0.017901228740811348) /COMMON-NOUN/mail(0.011952144093811512)
link	6	2	0.025087552145123482	/COMMON-NOUN/service(0.010955548845231533) /COMMON-NOUN/client(0.007961775176227093) /COMMON-NOUN/cas(0.00727724889293313)
link	6	1	0.024029621854424477	/ADJ/externe(0.02102517895400524) /COMMON-NOUN/spécialiste(0.015530300326645374) /NP/spécialiste externe(0.015530300326645374)
link	6	4	0.019853197038173676	/ADJ/automatique(0.012509111315011978) /COMMON-NOUN/service(0.007491122931241989) /COMMON-NOUN/requête(0.005930744577199221)
link	6	3	0.018392741680145264	/COMMON-NOUN/transfert(0.016771240159869194) /COMMON-NOUN/traitement(0.008642689324915409) /COMMON-NOUN/mode(0.007325686048716307)
link	7	2	0.023394441232085228	/COMMON-NOUN/réponse(0.01866268925368786) /VERB/répondre(0.008670734241604805) /VERB/différer(0.008287535049021244)
link	7	1	0.023239461705088615	/COMMON-NOUN/bouton(0.00953698717057705) /COMMON-NOUN/réponse(0.009382926858961582) /COMMON-NOUN/objet(0.007439145818352699)
link	7	5	0.021523507311940193	/COMMON-NOUN/problème(0.0103483647108078) /COMMON-NOUN/agent(0.009981803596019745) /VERB/transférer(0.009385990910232067)
link	7	3	0.019662877544760704	/VERB/transférer(0.011586606502532959) /COMMON-NOUN/agent(0.009481830522418022) /COMMON-NOUN/catégorie(0.008984096348285675)
link	7	4	0.019226107746362686	/COMMON-NOUN/réponse(0.007988275028765202) /COMMON-NOUN/problème(0.007271577138453722) /COMMON-NOUN/agent(0.006825943943113089)
link	8	3	0.02746775560081005	/COMMON-NOUN/groupe(0.042131658643484116) /COMMON-NOUN/routage(0.0176654364913702) /COMMON-NOUN/mail(0.005930681247264147)
link	8	2	0.02157474495470524	/COMMON-NOUN/star(0.017079204320907593) /COMMON-NOUN/routage(0.009744594804942608) /COMMON-NOUN/problème(0.009194035083055496)
link	8	5	0.021373914554715157	/COMMON-NOUN/serveur(0.015518056228756905) /COMMON-NOUN/problème(0.013146081008017063) /COMMON-NOUN/mail(0.010066766291856766)
link	8	1	0.019183365628123283	/COMMON-NOUN/réception(0.008974457159638405) /NP/nouveau requête(0.008069797419011593) /ADJ/nouveau(0.006623879540711641)
link	8	4	0.017982149496674538	/VERB/fonctionner(0.009590143337845802) /COMMON-NOUN/problème(0.009237473830580711) /VERB/recevoir(0.00916366372257471)
cluster	1	14	false	externe spécialiste spécialiste externe champ copie émail transfert modèle champ objet message sortant code client texte spécialiste destinataire objet envoyer nouveau nouveau requête bouton html code html nature pièce caché|cacher copie caché|cacher Annie Jeanzac commentaire information 
/ADJ/externe(0.30471789836883545) /COMMON-NOUN/spécialiste(0.2868187427520752) /NP/spécialiste externe(0.2868187427520752) /COMMON-NOUN/champ(0.1728813499212265) /COMMON-NOUN/copie(0.1237587258219719) /COMMON-NOUN/émail(0.1236581802368164) /COMMON-NOUN/transfert(0.11671654134988785) /COMMON-NOUN/modèle(0.10118921846151352) /NP/champ objet(0.1003245934844017) /COMMON-NOUN/message(0.09942151606082916) /COMMON-NOUN/sortant(0.09933445602655411) /COMMON-NOUN/code(0.09813680499792099) /COMMON-NOUN/client(0.09709369391202927) /COMMON-NOUN/texte(0.09255111962556839) /ADJ/spécialiste(0.09183630347251892) /COMMON-NOUN/destinataire(0.0901130884885788) /COMMON-NOUN/objet(0.08993575721979141) /VERB/envoyer(0.08800474554300308) /ADJ/nouveau(0.08614503592252731) /NP/nouveau requête(0.08294617384672165) /COMMON-NOUN/bouton(0.08224751800298691) /COMMON-NOUN/html(0.08178067207336426) /NP/code html(0.08178067207336426) /ADJ/nature(0.08051254600286484) /COMMON-NOUN/pièce(0.07733611762523651) /ADJ/caché|cacher(0.07628656178712845) /NP/copie caché|cacher(0.07628656178712845) /PROPER-NAME/Annie Jeanzac(0.07628656178712845) /COMMON-NOUN/commentaire(0.07625963538885117) /COMMON-NOUN/information(0.07624529302120209) 
cluster	2	12	false	cas client Éric Laurent déconnexion réponse direction direction client doublon compteur service assistance département qualité administration administration nouveau assistance réseau techno département qualité réseau star expert allouer montrer RCG routage client star partir dire côté différer 
/COMMON-NOUN/cas(0.21688517928123474) /COMMON-NOUN/client(0.21211017668247223) /PROPER-NAME/Éric Laurent(0.184339702129364) /COMMON-NOUN/déconnexion(0.15192259848117828) /COMMON-NOUN/réponse(0.1396338790655136) /COMMON-NOUN/direction(0.13035418093204498) /NP/direction client(0.13035418093204498) /COMMON-NOUN/doublon(0.12551675736904144) /COMMON-NOUN/compteur(0.12522339820861816) /COMMON-NOUN/service(0.12195605039596558) /COMMON-NOUN/assistance(0.12098829448223114) /COMMON-NOUN/département(0.12098829448223114) /COMMON-NOUN/qualité(0.12098829448223114) /COMMON-NOUN/administration(0.12098829448223114) /NP/administration nouveau(0.12098829448223114) /NP/assistance réseau(0.12098829448223114) /COMMON-NOUN/techno(0.12098829448223114) /NP/département qualité(0.12098829448223114) /COMMON-NOUN/réseau(0.11511113494634628) /COMMON-NOUN/star(0.1146441102027893) /COMMON-NOUN/expert(0.10970689356327057) /VERB/allouer(0.10752221196889877) /VERB/montrer(0.10324860364198685) /PROPER-NAME/RCG(0.10226022452116013) /COMMON-NOUN/routage(0.09907875210046768) /NP/client star(0.09483332186937332) /VERB/partir(0.09341278672218323) /VERB/dire(0.08542794734239578) /COMMON-NOUN/côté(0.08534862101078033) /VERB/différer(0.0852421224117279) 
cluster	3	10	false	groupe priorité commande fax routage catégorie transfert Gaetan Arduin transférer indice agent groupe de agent pb transfert de mail de=le agent pb transfert b poids conversation Aslihan attente de traitement conversation tel exemple de requête RT question autoriser groupe spécifique changement de origine choisir revenir tel 
/COMMON-NOUN/groupe(0.4278727173805237) /COMMON-NOUN/priorité(0.22442954778671265) /COMMON-NOUN/commande(0.21294523775577545) /COMMON-NOUN/fax(0.1869463175535202) /COMMON-NOUN/routage(0.1796143651008606) /COMMON-NOUN/catégorie(0.15551593899726868) /COMMON-NOUN/transfert(0.1475742906332016) /PROPER-NAME/Gaetan Arduin(0.14537760615348816) /VERB/transférer(0.14118850231170654) /COMMON-NOUN/indice(0.11690238118171692) /COMMON-NOUN/agent(0.11355553567409515) /NP/groupe de agent(0.10153543204069138) /COMMON-NOUN/pb(0.09391878545284271) /NP/transfert de mail de=le agent(0.09391878545284271) /NP/pb transfert(0.09391878545284271) /COMMON-NOUN/b(0.084991954267025) /COMMON-NOUN/poids(0.08430347591638565) /COMMON-NOUN/conversation(0.08323274552822113) /PROPER-NAME/Aslihan(0.08323274552822113) /NP/attente de traitement(0.08323274552822113) /NP/conversation tel(0.08323274552822113) /NP/exemple de requête(0.08323274552822113) /PROPER-NAME/RT(0.08215555548667908) /COMMON-NOUN/question(0.0808783769607544) /VERB/autoriser(0.073963463306427) /NP/groupe spécifique(0.073963463306427) /NP/changement de origine(0.073963463306427) /VERB/choisir(0.07373353838920593) /VERB/revenir(0.07002055644989014) /ADJ/tel(0.06987021863460541) 
cluster	4	9	false	approbation potentiel automatique approbation automatique rejet imprimer Compiled vérification coder pôle Élise Dausque pôle projet client fonctionner poste historique rester détail changer manipulation automatique création création de fiche client apporter réponse apporter requête service client service agent x connécter 
/COMMON-NOUN/approbation(0.3274989426136017) /ADJ/potentiel(0.17528873682022095) /COMMON-NOUN/automatique(0.15729202330112457) /NP/approbation automatique(0.15715938806533813) /COMMON-NOUN/rejet(0.1398918330669403) /VERB/imprimer(0.13680027425289154) /PROPER-NAME/Compiled(0.13103468716144562) /COMMON-NOUN/vérification(0.12490444630384445) /VERB/coder(0.12433537095785141) /COMMON-NOUN/pôle(0.11989050358533859) /PROPER-NAME/Élise Dausque(0.11989050358533859) /NP/pôle projet(0.11989050358533859) /COMMON-NOUN/client(0.11417641490697861) /VERB/fonctionner(0.11227112263441086) /COMMON-NOUN/poste(0.11076357960700989) /ADJ/historique(0.1101602166891098) /VERB/rester(0.10833005607128143) /COMMON-NOUN/détail(0.10631631314754486) /VERB/changer(0.10233389586210251) /COMMON-NOUN/manipulation(0.10165457427501678) /ADJ/automatique(0.09282435476779938) /COMMON-NOUN/création(0.09233394265174866) /NP/création de fiche client(0.09233394265174866) /ADJ/apporter(0.09120018035173416) /NP/réponse apporter(0.09120018035173416) /COMMON-NOUN/requête(0.0875578299164772) /NP/service client(0.0845283791422844) /COMMON-NOUN/service(0.08339042216539383) /PROPER-NAME/agent x(0.0833229124546051) /VERB/connécter(0.0833229124546051) 
cluster	5	9	false	agent automatique automatique retour agent mettre mailwh_ agence prévenir mettre agent serveur sortant mail sortant transférer émail noter mail attente confirmer projet Eptica traiter licence demande problème émail rejet -pour BPY discussion suite physique problème de Karavel 
/NP/agent automatique(0.33088648319244385) /ADJ/automatique(0.2842603325843811) /COMMON-NOUN/retour(0.16713155806064606) /NP/agent mettre(0.1538386046886444) /COMMON-NOUN/mailwh_(0.14419186115264893) /COMMON-NOUN/agence(0.12552474439144135) /VERB/prévenir(0.12552474439144135) /ADJ/mettre(0.12441731244325638) /COMMON-NOUN/agent(0.11954327672719955) /COMMON-NOUN/serveur(0.11703687161207199) /ADJ/sortant(0.11451326310634613) /NP/mail sortant(0.11451326310634613) /VERB/transférer(0.11437291651964188) /COMMON-NOUN/émail(0.10883799940347672) /VERB/noter(0.10717997699975967) /COMMON-NOUN/mail(0.1038907915353775) /COMMON-NOUN/attente(0.10296574234962463) /VERB/confirmer(0.10129173845052719) /PROPER-NAME/projet Eptica(0.10086677968502045) /VERB/traiter(0.10038486868143082) /COMMON-NOUN/licence(0.09972018003463745) /COMMON-NOUN/demande(0.09754236042499542) /COMMON-NOUN/problème(0.09643635153770447) /NP/émail rejet(0.09553270041942596) /COMMON-NOUN/-pour(0.09553270041942596) /PROPER-NAME/BPY(0.09518945962190628) /COMMON-NOUN/discussion(0.09278398752212524) /COMMON-NOUN/suite(0.09150677919387817) /ADJ/physique(0.08554991334676743) /NP/problème de Karavel(0.08554991334676743) 
cluster	6	9	false	Karavel mode période Adrien Bret Katia Rihouey traitement Promovacances grouper service AMOA Promovacances responsable Fwd temps mode automatique automatique sélectionné|sélectionner mode burst burst mail bug transfert temps de traitement temps mail à un client spontanner façon spontanner correction temps de traitement de=le mail rapport transférer service 
/PROPER-NAME/Karavel(0.24649104475975037) /COMMON-NOUN/mode(0.194696307182312) /COMMON-NOUN/période(0.1910567283630371) /PROPER-NAME/Adrien Bret(0.1780148297548294) /PROPER-NAME/Katia Rihouey(0.17563888430595398) /COMMON-NOUN/traitement(0.16019974648952484) /PROPER-NAME/Promovacances(0.15405184030532837) /VERB/grouper(0.15405184030532837) /PROPER-NAME/service AMOA(0.15405184030532837) /NP/Promovacances responsable(0.15405184030532837) /PROPER-NAME/Fwd(0.15278078615665436) /PROPER-NAME/temps(0.1405818611383438) /NP/mode automatique(0.13849283754825592) /ADJ/automatique(0.13476109504699707) /ADJ/sélectionné|sélectionner(0.13315840065479279) /NP/mode burst(0.12525679171085358) /COMMON-NOUN/burst(0.12525679171085358) /COMMON-NOUN/mail(0.11504527181386948) /COMMON-NOUN/bug(0.11430317908525467) /COMMON-NOUN/transfert(0.11364608258008957) /NP/temps de traitement(0.11229807138442993) /COMMON-NOUN/temps(0.10737238079309464) /NP/mail à un client(0.10265420377254486) /ADJ/spontanner(0.10265420377254486) /NP/façon spontanner(0.10265420377254486) /COMMON-NOUN/correction(0.10032209008932114) /NP/temps de traitement de=le mail(0.10008181631565094) /COMMON-NOUN/rapport(0.09947934001684189) /ADJ/transférer(0.09257456660270691) /COMMON-NOUN/service(0.08983194082975388) 
cluster	7	8	false	déconnecter agent déconnecter action répondre outil réponse modification Sylvain clos|clore bouton fermer sujet problème IE Firefox popup urgent récupérer cadre perdu|perdre cadre de le outil requête perdu|perdre support différer document Word Carrefour Fabien François problème agent aide à Sylvain Ré|ré 
/ADJ/déconnecter(0.31481724977493286) /NP/agent déconnecter(0.3031958043575287) /COMMON-NOUN/action(0.23418542742729187) /VERB/répondre(0.1536441296339035) /COMMON-NOUN/outil(0.13556697964668274) /COMMON-NOUN/réponse(0.13365444540977478) /COMMON-NOUN/modification(0.13340429961681366) /PROPER-NAME/Sylvain(0.1181924045085907) /ADJ/clos|clore(0.11771091818809509) /COMMON-NOUN/bouton(0.11595471203327179) /VERB/fermer(0.11376588046550751) /COMMON-NOUN/sujet(0.11010013520717621) /COMMON-NOUN/problème(0.10730771720409393) /PROPER-NAME/IE(0.10211512446403503) /PROPER-NAME/Firefox(0.10211512446403503) /COMMON-NOUN/popup(0.10211512446403503) /COMMON-NOUN/urgent(0.10185748338699341) /VERB/récupérer(0.10185748338699341) /COMMON-NOUN/cadre(0.10185748338699341) /ADJ/perdu|perdre(0.10185748338699341) /NP/cadre de le outil(0.10185748338699341) /NP/requête perdu|perdre(0.10185748338699341) /COMMON-NOUN/support(0.09773953258991241) /VERB/différer(0.09722347557544708) /PROPER-NAME/document Word(0.0897388756275177) /PROPER-NAME/Carrefour(0.0897388756275177) /PROPER-NAME/Fabien François(0.0897388756275177) /NP/problème agent(0.0897388756275177) /NP/aide à Sylvain(0.0897388756275177) /PROPER-NAME/Ré|ré(0.088573157787323) 
cluster	8	4	false	réception lettre convocation convocation accusé accusé de réception condition opération star lettre communication module de=le serveur redémarrer problème serveur bal règle recevoir définir|défini boiter bon réception Pierrick Duval bon groupe routage nouveau requête mail Stéphane deuxième problème dé boîte pop 
/COMMON-NOUN/réception(0.2885264754295349) /NP/lettre convocation(0.1739395409822464) /COMMON-NOUN/convocation(0.1739395409822464) /COMMON-NOUN/accusé(0.17363452911376953) /NP/accusé de réception(0.16195805370807648) /COMMON-NOUN/condition(0.15985742211341858) /COMMON-NOUN/opération(0.15620853006839752) /COMMON-NOUN/star(0.14897586405277252) /COMMON-NOUN/lettre(0.14601457118988037) /COMMON-NOUN/communication(0.14010392129421234) /NP/module de=le serveur(0.13968199491500854) /VERB/redémarrer(0.13960745930671692) /COMMON-NOUN/problème(0.13631874322891235) /COMMON-NOUN/serveur(0.13259117305278778) /COMMON-NOUN/bal(0.12881270051002502) /COMMON-NOUN/règle(0.12572506070137024) /VERB/recevoir(0.12434856593608856) /ADJ/définir|défini(0.11989306658506393) /VERB/boiter(0.11808960884809494) /NP/bon réception(0.11165985465049744) /PROPER-NAME/Pierrick Duval(0.11165985465049744) /ADJ/bon(0.10168042778968811) /COMMON-NOUN/groupe(0.09846772998571396) /COMMON-NOUN/routage(0.09835201501846313) /NP/nouveau requête(0.0972895696759224) /COMMON-NOUN/mail(0.09689758718013763) /PROPER-NAME/Stéphane(0.09646608680486679) /NP/deuxième problème(0.09646608680486679) /COMMON-NOUN/dé(0.09646608680486679) /NP/boîte pop(0.09646608680486679) 
